Exchange & Return Policy

EXCHANGES

We understand sizing is tricky! If you wish to exchange for a different size, the item must be first returned.

Once the item is received, inspected, and meets our standards, we will issue a gift card. The gift card must be used to place another order for the same item in the desired size.

  

RETURN POLICY

STORE CREDIT will be offered for returns

* Returns must be 15 days from original shipping date.

* Returns MUST have original tag, be unworn, unscented, unwashed, undamaged and unstained.

* If item is not in original condition, unfortunately store credit will not be issued.

* Damaged items must be reported to us within 3 days of receiving your item

* Customer is responsible for return shipping postage.

* Non-returnable items:All sale itemsAll accessoriesIntimate items such as bralettes, socks, bodysuits, Face Masks

* Aspen Threads is NOT responsible for lost packages. If theft is suspected, please contact your local authorities.